{"id":8780,"date":"2023-07-10T10:05:27","date_gmt":"2023-07-10T08:05:27","guid":{"rendered":"https:\/\/sell-fr.allu-official.com\/about-us\/"},"modified":"2026-03-18T04:15:19","modified_gmt":"2026-03-18T03:15:19","slug":"about-us","status":"publish","type":"page","link":"https:\/\/sell-fr.allu-official.com\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n
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\"About<\/figure>\n
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About Us<\/p>\n

\n Our company is dedicated to the acquisition and enhancement of second-hand luxury items, giving new life to your precious belongings. We are committed to providing our clients around the world with exceptional service, competitive prices, and a unique selling experience.\n <\/p>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n\n\n\n

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Who We Are<\/h2>\n

\n At ALLU, we showcase a sophisticated luxury buying service where our customers can experience Japanese hospitality, ‘Omotenashi’, through our consultations. Every interaction is infused with\n respect, courtesy and an unwavering commitment to our customers. We place a great value on bringing satisfaction to every transaction in the hope that our customers make a new investment in\n themselves that further brings new excitement and stimulation to their daily lives.\n <\/p>\n

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2011<\/div>\n

Founded in Japan<\/p>\n <\/div>\n

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165+<\/div>\n

Stores in 17 countries<\/p>\n

Japan, the UK, France, Singapore and so on.<\/p>\n <\/div>\n

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850+<\/div>\n

Employees<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n

Our Background<\/h2>\n
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OUR STORY<\/h3>\n

Originating as luxury goods trader ‘Nanboya’ in Japan, our headquarters was established in December 2011 in Tokyo, Japan. In March 2018, the company was listed on the Tokyo Stock Exchange Mothers section. Ranked as No.1 in Japan for customer satisfaction, our service was rebranded as ALLU overseas and expanded to over 165 locations globally, including the UK, France, Singapore, Hong Kong, the USA and many more. <\/p>\n <\/figcaption>

\n \"OUR<\/div>\n <\/figure>

OUR CEO<\/h3>\n

“The Valuence Group<\/a> started its reuse business in 2007 from a small store in Osaka. We, Valuence Group, started from a small buying office in Osaka in 2007. At that time, I myself worked as a concierge (appraiser), and I realized that customers value not only the value of goods, but also the stories and feelings behind them. It is not enough to simply put a price on an object, but to understand the value that each cutomer places on it in their own lives, and to respond to their essential needs. This has been our core philosophy since the time of our founding, and it has become one of the guiding principles of the Valuence Group.” – Shinsuke Sakimoto<\/p>\n <\/figcaption>

\n \"OUR<\/div>\n <\/figure><\/div>\n<\/section>\n\n\n\n
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Why Choose ALLU?<\/h2>\n
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\n 1<\/span>\n

High-Priced Competitive Offers<\/h3>\n <\/div>\n
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\n Our extensive track record, constant monitoring and understanding of the market, and extensive sales channels allow us to offer unrivalled prices for your pre-owned luxury items.\n <\/p>\n <\/div>\n <\/article>\n

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\n 2<\/span>\n

Instant Cash Payments<\/h3>\n <\/div>\n
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We ensure an immediate cash transaction, regardless of your item’s value. No waiting, just instant monetary satisfaction.<\/p>\n <\/div>\n <\/article>\n

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\n 3<\/span>\n

Wide Range of Items Accepted<\/h3>\n <\/div>\n
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\n We welcome a broad spectrum of luxury items, from branded items such as watches, designer bags, jewellery, diamonds, gold and precious metals. In addition, we purchase antiques and\n non-branded items. Please contact us if you are unsure if we can accommodate a specific item. In addition, we purchase antiques and non-branded items. Please contact us if you are unsure if\n we can accommodate a specific item.\n <\/p>\n <\/div>\n <\/article>\n

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\n 4<\/span>\n

Stylish Stores Designed for Privacy<\/h3>\n <\/div>\n
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\n Our stores are designed to create a comfortable and seamless selling experience for our customers. Our customer space is separated into private rooms so that customers have complete\n confidentiality during appraisals and consultations.\n <\/p>\n <\/div>\n <\/article>\n

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\n 5<\/span>\n

Assured Confidentiality<\/h3>\n <\/div>\n
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\n We prioritize your privacy and ensure top-tier security for all transactions. We conduct business with the utmost discretion. Complimentary Refreshments\n <\/p>\n <\/div>\n <\/article>\n

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\n 6<\/span>\n

We offer complimentary refreshments<\/h3>\n <\/div>\n
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Relax with a snack or drink while we appraise items. to ensure you are comfortable during your in-store experience.<\/p>\n <\/div>\n <\/article>\n

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\n 7<\/span>\n

Des \u00e9valuations rapides et pr\u00e9cises<\/h3>\n <\/div>\n
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\n We offer a fast and accurate assessment of your items, saving you time without compromising precision. Our Value Designers undergo thorough training and education, ensuring their ability to\n determine domestic and international selling prices and product authenticity.\n <\/p>\n <\/div>\n <\/article>\n

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\n 8<\/span>\n

Tailored to Meet Your Needs<\/h3>\n <\/div>\n
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Sell In-Store<\/h4>\n

For customers who wish to have a face-to-face consultation with our staff at one of our store locations.<\/p>\n Learn More<\/a>\n <\/div>\n <\/div>\n

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Sell at Your Home<\/h4>\n

\n For customers who prefer to avoid sending their items but are unable to bring them to a store, such as having numerous items too heavy to transport or wanting to sell numerous items\n together.\n <\/p>\n Learn More<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/article>\n

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\n 9<\/span>\n

Special Promotions<\/h3>\n <\/div>\n
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We offer various seasonal campaigns and holiday events, including selling price increases!<\/p>\n <\/div>\n <\/article>\n

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\n 10<\/span>\n

Japanese Hospitality<\/h3>\n <\/div>\n
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\n Experience Japanese hospitality, ‘Omotenashi’, through our services. Every interaction is infused with respect, courtesy and an unwavering commitment to service.\n <\/p>\n <\/div>\n <\/article>\n

<\/span>View More<\/div>\n <\/div>\n<\/section>\n\n\n
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\n You Only Need an I.D. to Sell at ALLU!<\/span>\n <\/p>\n

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Required Form of Identification<\/div>\n